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Policies

Privacy Policy

We are committed to completely respecting and protecting your privacy. We value your confidence in doing business with us. To process your orders, we do collect personally identifiable information when you visit our site. Please be assured that Jest Notes & Baskets will never sell, share or distribute our customer list or your confidential data.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name and address so that it cannot be read over the internet.

Corporate Accounts

We would love to establish an account for your company. We want it to be as easy as possible for you to do business with us. Whether you would prefer per purchase or monthly invoicing, we will accommodate your request. We request a credit card for the initial purchase and will keep that number on file for your convenience. Any invoice past due by 30 days or more will incur a $25 late fee.

Substitutions

In order to provide your clients with the newest products available to our industry, we frequently bring in different items. If a product shown in a photo is temporarily out of stock or otherwise unavailable, we reserve the right to make a substitution of equal or greater value. We will never compromise on quality or value.

Guarantee

Your satisfaction is our ultimate concern. In fact, our goal is to consistently exceed your expectations. It is not good enough for us to meet them! To that end, if a gift is not totally satisfactory to you for any reason we hope that you will call us immediately (609-714-3366) so that we can make things right.

Shipping

Local gifts are hand delivered via courier Monday through Friday. (For specific delivery areas and timeframes, please click on FAQ.) Beyond the local area, gifts are shipped UPS ground unless expedited delivery is requested. For orders placed by noon, every effort will be made to have your gift ready for next day shipping or courier pickup. Same day or weekend delivery can be made available for Mt. Laurel and surrounding towns. These do require advance confirmation and delivery charges increase. Please call us (609-714-3366) to confirm the specifics.

If we are provided with incorrect delivery information, every effort will be made to reach your recipient, but redelivery fees will be incurred.

Liquor

Alcohol may be dropped off at our shop, held for our pickup at a local liquor store or provided by you. Alcohol may only be included in gifts for local delivery for recipients who are at least 21 years of age. NJ State law prohibits us from shipping alcohol anywhere.

Payment

We accept Visa, MasterCard, American Express or Discover credit cards. For established accounts we accept checks.