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Great customer service only counts when you actually deliver it!

No one ever stands up to give the proverbial “30 second commercial” and says: Our customer service is awful!  We stink at paying attention to what our clients actually want.” The problem becomes when there is a complete disconnect between the promise of great customer service and the delivery of it.  Recent cases in point: […]

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Why make a PEEP when you can make a statement?

Easter is gone and there is nary a Peep to be seen throughout the South Jersey area.  For those of you who are naive enough to think here was an extra groundswell this year of Easter baskets….you are sadly mistaken. I bought them all.  Yup, I bought 873 BOXES of Peeps.  Why you might ask? […]

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Let’s reach out to your PEEPS!

There is a very short window where we can capitalize on a truly FUN way to thank your business building folks.  You know….those PEEPS who refer to you, who buy from you, who work for you, who partner with you….whatever they do to make your life better. “When it comes to thinking of our favorite […]

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Time to STRETCH your appreciation!

Administrative Professionals Day is in 7 weeks.  We ALL know how fast that will go by!  (Kind of like how fast we lost an hour of sleep over the weekend, right??) So far we’ve shown you the way to their heart through a lunch cooler and with a picture perfect magnetic frame for their home […]

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Doctor’s Day: We’ve got your prescription gift!

The purpose or goal of EVERY single corporate gift is truly simple.  We could pretend that there is some secret sauce or formula….we could expound on theory and statistics….we could refuse to share it. But truth be told, we believe in transparency and the Top Secret #1 Reason to send a business gift is (drum […]

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Picture this!

You arrive at work one day and heaped upon your desk is a stack of resignation letters.  Your worst nightmare, right???  Studies show repeatedly that most employees leave because of a “perceived indifference” and lack of appreciation. Not money.  Not titles.  Not hours.  But a perception that they are not valued. Let’s nip that one […]

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Happy Employees make for Happy Employers. (And save money!)

 We always hear about the high costs of staff turnover.  What if I told you that a recent study found that the average cost to replace an employee is 16% of annual salary for high-turnover, low-paying jobs (earning under $30,000 a year)? Scary, but now let’s put a number to that statistic. The cost to replace ONE $10/hour retail […]

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Leap Year…the best extra day to send gifts!

Just because the winter season of saying thank you is behind us doesn’t mean that you missed the boat if you didn’t send appreciation gifts yet!  Au contraire….when everyone else is sending gifts is precisely when you do NOT want to be doing that. Last week we sent out over 350 gifts for Groundhog Day. […]

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Love your Clients

  Of course we’d love to send chocolates and treats to your sweetheart!  Give us a call and we’ll suggest a theme ranging from King of the Jungle to Love of my Life. However, if you’re in business, Valentine’s Day is a key opportunity to get in front of your best clients and/or referral partners […]

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Groundhogs, Gifts & Gratitude

Everyone knows by now that the little furry guy did not see his shadow earlier in the week.  Supposedly that is an accurate prediction that Spring will be early. Know what is a MORE accurate prediction of business growth??  Thanking your clients. And, thanking them in ways that stand out are WAAAAAAAAAY better than rodents telling […]

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